1. Definitions

For the purposes of this Agreement, the following terms shall have the meanings assigned to them unless the context requires otherwise:

• Company: Meftah business IT company
• System / Service: Meftah accounting system and all related services, features, and functionalities.
• User / Client: Any natural or legal person who creates an account or uses the System in any capacity.
• Data: All information entered, processed, or stored by the User through the System.

2. Scope of Agreement and Acceptance

This Agreement constitutes a legally binding contract between the Company and the User and governs the use of the System. By accessing, registering for, or using the System, the User expressly and irrevocably agrees to be bound by the terms and conditions of this Agreement without limitation or qualification. If the User does not agree to any provision herein, the User must immediately cease using the System.

3. Right to Modify and Update

The Company reserves the full right to amend, modify, or update this Agreement or any part thereof at any time without prior notice. Continued use of the System following the publication of amendments constitutes acceptance of such modifications. The Company also reserves the right to enhance, modify, suspend, or discontinue any part of the System at its sole discretion.

4. User Obligations

The User agrees and undertakes to:

• Use the System strictly for lawful purposes and in compliance with the laws and regulations of the Kingdom of Saudi Arabia.
• Refrain from using the System for fraudulent, illegal, or harmful activities.
• Not copy, modify, distribute, resell, sublicense, or exploit the System or any portion thereof without prior written consent from the Company.
• Maintain the confidentiality of login credentials and accept full responsibility for all activities conducted under their account.
• Provide accurate, complete, and updated information.
• Refrain from attempting to hack, disrupt, interfere with, or compromise the security or technical infrastructure of the System.
• Comply with any notices or instructions issued by the Company regarding the use of the System.

5. Intellectual Property Rights

All intellectual property rights relating to the System—including but not limited to software, designs, logos, trademarks, databases, and content—are the exclusive property of Meftah business IT company and are protected under applicable laws. Nothing in this Agreement shall be construed as transferring any ownership rights to the User. The User is granted a limited, non-exclusive, non-transferable right to use the System during the active subscription period only.

6. Fees and Subscriptions

The User shall pay all applicable subscription fees according to the agreed plan. All payments made are non-refundable unless otherwise agreed in writing. The Company reserves the right to modify pricing upon prior notice. In the event of non-payment, the Company may suspend access to the System and stored Data. The User shall be granted a grace period of thirty (30) days from the due date to settle outstanding amounts. If payment is not made within the grace period, the Company may impose a Data retrieval fee equivalent to two months' subscription. Account reactivation shall only occur upon full settlement.

7. Data Retention Policy

Upon subscription expiration, the Company shall retain User Data for:

• One (1) month for trial subscriptions
• Three (3) months for monthly subscriptions
• Twelve (12) months for annual subscriptions

After the applicable retention period, the Company reserves the right to permanently delete the Data from its servers without obligation to recover or restore it. The User remains solely responsible for maintaining independent backups of their Data.

8. Limitation of Liability and Disclaimer

The System is provided on an "as-is" basis without warranties of any kind, express or implied. The Company does not warrant that the System will be uninterrupted, error-free, secure, or free of harmful components. The Company shall not be liable for any direct, indirect, incidental, consequential, or special damages, including loss of profits or Data, arising from the use or inability to use the System. The Company shall not be responsible for damages resulting from electronic communications, cyberattacks, unauthorized access, or third-party interference.

9. Indemnification

The User agrees to indemnify, defend, and hold harmless the Company, its employees, affiliates, and representatives from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Breach of this Agreement
• Violation of applicable laws or third-party rights
• Misuse of the System

10. Third-Party Links and Services

The System may contain links to third-party websites or services. The Company does not control and is not responsible for the content, policies, or practices of such external sites. Access to third-party services is at the User's own risk.

11. Term and Termination

This Agreement remains effective during the active subscription period. The User may terminate the Agreement at any time by closing their account. The Company may suspend or terminate access immediately and without prior notice if the User:

• Violates any provision of this Agreement
• Misuses the System
• Endangers the System's integrity or reputation

Invalidity of any provision shall not affect the enforceability of the remaining provisions.

12. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia. Any dispute arising out of or relating to this Agreement shall fall under the jurisdiction of the competent courts within the Kingdom of Saudi Arabia.

13. Contact Information

For inquiries regarding this Agreement, please contact: [email protected]